Tasbir - Purchase Policy

Welcome to Tasbir, your go-to destination for high-quality frames that enhance and showcase your cherished memories. To ensure a seamless and enjoyable shopping experience, please read our Frame Purchase Policy carefully. By using the Tasbir website and making a purchase, you agree to abide by the terms outlined in this policy.

1. Product Information:

We strive to provide accurate and detailed information about our frames, including dimensions, materials, and customization options. If you have any questions or concerns, please contact our customer support team before making a purchase.

2. Ordering Process:

• To place an order, browse our website, select the desired frame(s), and proceed to the checkout.
• Verify your order details, including the quantity, size, and any customization options, before making payment.
• Once payment is confirmed, you will receive an order confirmation email with a summary of your purchase.

3. Pricing:

• Prices for frames are listed on the website and are subject to change without notice.
• All prices are inclusive of applicable taxes and fees.

4. Payment Options:

• We accept payment methods from Esewa and Cash on delivery.
• Your payment information is encrypted and securely processed to protect your privacy.

5. Shipping:

• Tasbir offers shipping services to a wide range of locations. Shipping costs and estimated delivery times are provided during the checkout process.
• Customers are responsible for providing accurate shipping information. Tasbir is not liable for delays or non-delivery due to inaccurate information.

6. Returns and Exchanges:

• If you are not satisfied with your purchase, please contact our customer support team within 14 days of receiving your order.
• Returns and exchanges are subject to our Return Policy, which can be found on our website.

7. Damaged or Defective Items:

• In the rare event that your frame arrives damaged or defective, please contact us immediately. Provide clear photos of the damage to expedite the resolution process.

8. Customization:

• Frames with customizations (e.g., engraving, personalized designs) are non-refundable unless there is a manufacturing defect or error on our part.

9. Privacy and Security:

• Your personal information is treated with the utmost confidentiality. Refer to our Privacy Policy for details on how we collect, use, and protect your data.

10. Amendments to Policy:

Tasbir reserves the right to update or modify this Frame Purchase Policy at any time. Customers are encouraged to review the policy periodically for changes.

Thank you for choosing Tasbir. We appreciate your trust and look forward to serving you with the best frame solutions for your memories.